Terms of Service

These Terms of Service govern your use of the website coyleburn.com and related services offered by Coyleburn (LLC) (the “Service”). By using the Service, you agree to these Terms.

1. Service scope

The Service provides information about Coyleburn and enables users to submit requests/contacts through on-site forms where available. Any examples shown on the website are for illustration only.

We do not guarantee specific pricing, availability, delivery dates, or outcomes. If availability or pricing is relevant for a request, it will be confirmed during communication with you.

2. Requests for availability

When you submit a request through the website, you are asking us to check availability and/or respond with next steps. Sending a request does not create a binding commitment until we confirm it.

We may contact you by email and/or phone using the contact details you provide.

3. Limitation of liability

To the maximum extent permitted by applicable law, Coyleburn and its management, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits or data, arising from your use of the Service.

Nothing in these Terms limits liability that cannot be limited under applicable law.

4. Distance-contract disclosures and cancellation (where applicable)

If the Service includes entering into contracts with consumers via distance means, we will provide pre-contractual information required by law and we will respect the consumer’s distance-contract cancellation right where applicable.

Reference: Закон України "Про захист прав споживачів" (№ 1023-XII від 12.05.1991), стаття 13.

5. Personal data and transparency

If you provide personal data (for example, name, phone, email, or information included in a lead/contact request), Coyleburn processes it on a lawful basis and provides required transparency/notice and, where required, consent mechanisms.

Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010).

If consent is used as the legal basis (for example, for marketing/analytics purposes), consent must be voluntary and informed and not pre-ticked. You may withdraw consent in accordance with the notice provided.

Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010), визначення згоди суб'єкта персональних даних та стаття 6.

6. Cookies and identifiers

The Service may use cookies and similar identifiers. Where cookies/identifiers processing involves personal data, it is handled under the personal-data framework. Where required, consent for the corresponding processing purpose will be requested.

Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010).

7. Complaints and claims

If you have complaints or claims related to goods/services (where applicable), submit them with sufficient information to identify the transaction/request and describe the issue. We will process claims in accordance with applicable consumer-protection rules.

Reference: Закон України "Про захист прав споживачів" (№ 1023-XII від 12.05.1991), стаття 39.

8. Business identification (e-commerce transparency)

For e-commerce participants, the Service provides direct and simple access to the business entity’s identifying information, including the business name, legal form, registration details, address, and contact information.

Reference: Закон України "Про електронну комерцію" (№ 675-VIII від 03.09.2015), стаття 7.

Contact

For questions about the Service, requests, privacy, or claims, contact us:

By submitting this form, you request us to respond to your message using the contact details you provide.