Privacy Policy

This Privacy Policy explains how Coyleburn (LLC) collects, uses, stores, and protects personal data, including lead/contact form submissions and communications, when you use coyleburn.com in Ukraine.

1. Who we are

Business name: Coyleburn, LLC

EDRPOU / registration ID: 62981791

Legal address: 12 Shevchenko St, Kyiv, 01001, Ukraine

Contact email: contact@coyleburn.com

Phone: +380 683 793 3109

Managing Director: Martin Bauer

2. What personal data we collect

Depending on your interaction with our website, we may collect:

Contact and lead data: name, phone number, email address, and any information you provide in a message.
Communications: records of messages and correspondence with you.
Website/identifier data: data received automatically through your device and browser (for example, cookie/identifier data), when it is used for analytics or similar purposes.

If you upload or reference photos or other materials, you remain responsible for ensuring you have the right to provide such materials.

3. Purposes and legal grounds

We process personal data in accordance with applicable Ukrainian law.

Handling lead/contact requests and providing services: we process data to respond to your inquiry, arrange a consultation, and (where applicable) prepare for a contract.

Distance contract information (pre-contract disclosures): where we contract with consumers by distance means (for example, via online booking/lead request), we provide required pre-contract information and respect the right to cancel the distance contract where applicable. Reference: Закон України "Про захист прав споживачів" (№ 1023-XII від 12.05.1991), стаття 13.

Lawful basis for personal data processing and transparency/consent mechanisms: we process personal data with a lawful basis and provide required transparency. Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010).

Consent where used: if we rely on consent (for example, for optional marketing/analytics tracking), it must be voluntary and informed (not pre-ticked), and you can withdraw it. Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010), визначення згоди суб'єкта персональних даних та стаття 6.

Identifying information for e-commerce participants: we provide direct and stable access to identifying information about the business entity. Reference: Закон України "Про електронну комерцію" (№ 675-VIII від 03.09.2015), стаття 7.

4. How we store and protect data

We store personal data only for as long as necessary for the purposes described in this Policy and for statutory retention/defense of claims. We apply organizational and technical measures designed to protect personal data against unlawful processing, accidental loss, destruction, or damage.

5. Sharing personal data

We may share personal data only as necessary for the purposes stated above, including with service providers that support our operations (for example, hosting or communication tools). We do not sell your personal data.

6. Your rights

You may have the right to access, correct, and request deletion or restriction of your personal data, as well as to object to certain processing, subject to applicable law and limitations.

For complaints/claims submitted by consumers, we provide clear instructions on how to submit and handle such claims. Reference: Закон України "Про захист прав споживачів" (№ 1023-XII від 12.05.1991), стаття 39.

7. Cookies and similar technologies

If our site uses cookies or similar identifiers that process personal data, we handle them under the personal data framework. Where consent is required for a specific processing purpose, consent must be voluntary and informed. Reference: Закон України "Про захист персональних даних" (№ 2297-VI від 01.06.2010).

8. Contact us

To exercise your rights or ask questions about this Privacy Policy, contact us at:

Email: contact@coyleburn.com